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Posted by anne.bettysdaughter@gmail.com on 16th Apr 2016
I have been very happy with the diet root beer I order..
and very pleased with the usually timely delivery service..whenever there has been a problem it has been dealt with quickly and courteously.
Posted by Anne ProudFire on 12th Feb 2016
Service is exceptional…a line of communication with the vendor has resulted in coordinating my needs with theirs….delivery of this quite good product has become even more timely and reliable…I am very pleased!
Posted by Anne ProudFire on 17th Dec 2015
this product makes very good root beer.
When there is a problem this vendor is very responsive and helpful.
I am a satisfied customer.
Posted by Anne ProudFire on 27th Nov 2015
the product is very good.
shipping/handling is expensive and the norm seems to be disappointingly long.
my first order took 15 days ..the complimentary replacement order took 3 days….and my 2nd order has taken 11 days from order to receipt.
while it is sent priority mail which, along with the weight of the item, would probably account for the expense…it seems that it takes 3 or 4 days for the order to be recognized and the USPS notified that it is coming. The USPS then quickly prints up a shipping label..then it seems to take another 3 or 4 days for the USPS to receive the package…from there the USPS handles it as priority mail and it takes 2-3 days to cross the country and be delivered.
I am very happy with the product but very disappointed with what seems to be the standard for handling and finally shipping.